Services

All of the services that Dus Consulting provides follow industry and manufacturer standards and best practices including the ITIL “Best Practices” framework. We take the approach of letting us solve your IT problems and for businesses to focus on running their business.

Below are some services we provide:

Consulting

We have over 20 years of IT experience in providing services and solutions to a variety of industries including legal, financial, logistics and publishing as well as the public sector.

We know that businesses have their own uniqueness and might have different needs then other businesses; therefore, requiring unique solutions and tools to strategically align IT resources and processes to your business and its processes.

We specialize in providing solutions to small and medium business by providing an assessment of your overall business not just IT systems and make recommendations on more cost effective IT solutions that make business profitable and efficient. Whether it is redesigning your infrastructure to finding products that reduce your consumables such as laser toner.

We keep an open mind when it comes finding creative, innovative and suitable solutions for your business. We are not tied to any specific vendor therefore giving you choice and getting the best ROI for your business.

Support

We provide support for Macintosh and Window server/client operating systems, as well as provide hardware/software support from leading manufacturers such as HP, Dell Cisco, 3com, Microsoft, Adobe, Mcafee and Symantec.

We provide a simple Service Level Agreement and are committed to customer satisfaction. If you are not satisfied with service we have provided, we will do everything to make things right at no cost to you. We care about your business and having it up and running as soon as possible.

We maintain comprehensive Change Control management and maintain details of your overall IT environment to ensure that you get the most prompt and highest quality of service.

Whether you have simple problem you need trouble-shooted or just need one of our specialists to fill in for one your IT personnel, we offer various support and maintenance plans to suit your business and your budget. Contact us at info@dusconsulting.com for further information and pricing on our support and maintenance plans.

We like to take care of and support your IT operations while you focus on the rest of business.

Installation and Design

Whether you need installation of servers, networking equipment or run cabling to your new or existing server room or want to roll out a couple of computers, Dus Consulting can design, install and roll out to your specifications while adhering to vendors’ best practices to ensure quality and providing documentation on the work that was performed.

No job is too small or too big.

Service

Dus Consulting also provides upgrades and service to computers, notebooks and servers. Other services include virus and spyware removals, OS and application upgrades, and software installations.